At a Glance (Meta & WhatsApp Business Summary)
JITHESH CROP SCIENCES (OPC) PRIVATE LIMITED collects user information only for providing customer support, agricultural seed product inquiries, and direct business communication through WhatsApp and our website.
- No Third-Party Data Sale: We never sell, rent, or trade customer personal data to third parties.
- Sole Purpose: Information is used solely for communications related to agricultural seeds, orders, and support.
- User Data Deletion: Users may contact us anytime at jitheshseeds@gmail.com or +91 9963760808 to request complete deletion of their data.
1. Company Identity & Scope
This Privacy Policy applies to JITHESH CROP SCIENCES (OPC) PRIVATE LIMITED (operating under brand name "Jithesh Seeds" and domain https://jitheshseeds.com), its Facebook / Meta applications, and WhatsApp Business API services.
2. What Information We Collect
We collect only the essential information needed to communicate with you and answer your agricultural queries:
Contact Information
- Full Name
- WhatsApp Number / Mobile Number
- Email Address (if provided)
- Farming location, District, or State
Inquiries & Communications
- Seed varieties inquired about
- Chat logs and customer support queries
- Billing and dispatch documentation
- Message delivery and read timestamps
Technical Data
- Standard web server logs & IP address
- Browser type and device specifications
- Anonymized site usage statistics
3. How We Use Collected Data
We use your data strictly for legitimate business and support purposes:
- Customer Support: Responding to farmer inquiries about seed traits, crop care, sowing times, and availability.
- Order Processing: Processing seed purchase orders, tax invoicing, and logistics status notifications.
- WhatsApp Business Notifications: Sending service updates, crop advisory, and order communication via WhatsApp Business API.
- Legal & Statutory Compliance: Maintaining GST, agricultural licensing, and commercial books of accounts.
4. WhatsApp Business & Meta Platforms Compliance
Our messaging solutions integrate with the Meta Platforms, Inc. / WhatsApp Cloud API. We strictly comply with the Meta Platform Developer Policies:
- We do not send unsolicited promotional spam. Messages are transactional and responsive.
- Users can opt out at any time by replying
STOPor requesting removal via WhatsApp. - Data transmitted over WhatsApp is processed securely under Meta's encryption and security standards.
5. Third-Party Sharing Policy
We do not sell, rent, or monetize your personal data under any circumstances.
Data is shared only with:
- Authorized Service Providers: Meta Platforms / WhatsApp Cloud API for the sole purpose of message transmission.
- Transport & Delivery Partners: Courier or transport services solely to fulfill physical delivery of seeds.
- Government / Law Enforcement: Strictly when mandated by applicable statutory law or court order.
6. User Data Deletion Instructions
Under Meta Developer Policies and data protection standards, users have the right to request deletion of all personal data held by us.
How to Request Data Deletion:
- Email Request: Send an email to jitheshseeds@gmail.com with the subject line
Data Deletion Request, stating your name and WhatsApp mobile number. - WhatsApp Request: Message our WhatsApp number +91 9963760808 with the text
DELETE MY DATA. - Dedicated Deletion Page: Visit our dedicated instructions page at https://jitheshseeds.com/data-deletion.html.
Turnaround: All non-statutory user contact records will be completely removed from active databases within 30 days of verification.
7. Contact Information & Grievance Officer
For any privacy-related questions or data deletion requests, contact us:
Entity: JITHESH CROP SCIENCES (OPC) PRIVATE LIMITED
Brand: Jithesh Seeds
Grievance Officer: K. Seshagiri Rao
Email: jitheshseeds@gmail.com
Phone: +91 9963760808 / +91 9490177424
Registered Office (Andhra Pradesh):
H.No. 1-4-70, 1st Floor, Anjaneya Swamy Temple Road, Gujjanagundla, Guntur, A.P. - 522006
Telangana Office:
P.No. 237P, Sy.No. 91P, NJR & KLR Nagar, Medchal, Telangana - 501401